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Experienced, Personalized IT SERVICES

Gap Hospitality Services Ltd provides Experienced, Value Added, and Hospitality Focused, IT Management Services & Consulting!

Experienced, Personalized IT SERVICES

Gap Hospitality Services Ltd provides Experienced, Value Added, and Hospitality Focused, IT Management Services & Consulting!

Why Us?

We know Hospitality!

We are first and foremost, experienced hoteliers that are also IT professionals, rather than IT providers who have little or no knowledge about the unique IT & Operational challenges facing hospitality operators.
We specialize in providing Project Management Services to transition hotels from their Legacy PMS systems & related technologies to Cloud Based Systems.
Our expertise and experience with Opera Cloud, Interfaces, Distribution Systems, and related technologies provide added value to our clients.
We assist our clients with identifying & determining what IT solution(s) work best for their needs & budgets.
We also assist with IT Audits, Budgets, Vendor Management, and IT capital project planning.
Presenting complex IT issues in simple, understandable terms to staff, executives, and ownership, is a critical asset that our clients appreciate.

We've been there and done it, successfully, for many years.

Our experience, passion & commitment to customer service, aligned with contacts built up from over 20 years in the industry to arrive at cost effective & revenue generating solutions to the challenges facing operators, is the added value we provide.

We're here to partner with you, to find & implement those solutions that help get your technological needs to where they need to be.

Find out more

Our Experience

With over 20 years in the Hospitality & IT industry, GAP Hospitality Services is poised, ready to use our years of experience to assist and/or facilitate your IT needs.

We have been fortunate to work for & with some of the leading companies in the hospitality and technology space from world renowned luxury brands, specialized boutique hotels, large complex chains, to consumer services companies, and gaming establishments in a variety of roles.

See About Us for details.

RECENT PROJECTS:

May - June 2024: Project Managed 3 Marival Group All Inclusive Resorts in Nuevo Vallarta and Punta De Mita, Mexico to transition from their Legacy PMS (TCA Innsist) to Oracle Opera Cloud under the Accor Portfolio
This included all Interfaces and Distribution Systems
January - April 2024: Project Managed the transition of the entire IT stack of Langdon Hall Country House Hotel & Spa, a Luxury Boutique Resort in Ontario, Canada from their Legacy Resort Suite PMS to Oracle Opera Cloud
This included Opera Cloud OSEM, Book4Time, Silverware POS, Open Table, GIVEX Gift Cards, Web Booking Engine with Skipper via OHIP, Synxis CRS, WorldVue In Room Entertainment, a new credit card vendor, and more.
April 2022 - December 2023: Project Managed the transition of Accor properties in North America, Mexico, & Latin America from Opera V5 to Opera Cloud & OSEM.
Transitioned 21 Fairmont properties, 1 Sofitel (Panama), and 6 properties in Mexico during that time period.
This also included all interfaces & CRS distribution systems for each hotel.

OTHER SERVICES:

Property Management System IT Services (Project Management, PMS / POS Upgrades, Interface Support, Report Writing, etc)
Assistance with Hotel & F&B PMS/POS Support issues
Transitioning to Credit Card EMV Solutions that integrate safely & securely with your PMS, Significantly Reduce Chargebacks, and identify vendors that can save you $$ in processing fees!
Recommend and Implement Digital Secure 3rd Party Payment Solutions that help prevent fraud.
Onboarding/Offboarding Systems
Special Projects
General IT Issues

Learn more about our Services

Experienced, Personalized IT SERVICES

Experienced, Personalized IT SERVICES

20 + years of service

Why Us?

Our Experience

Our Approach

How we do it